Outgage in refunds and reversals

Resolved·Partial outage

Fully Resolved

Thu, Feb 19, 2026, 11:12 PM

(2 months ago)

Affected components

Feb 19, 2026, 01:32 PM

02:05 PM

Updates

Resolved

Fully Resolved

Thu, Feb 19, 2026, 11:12 PM

Resolved

Incident resolved

Thu, Feb 19, 2026, 02:22 PM(8 hours earlier)

Monitoring

We've fixed the issue and we are currently monitoring the solution

Thu, Feb 19, 2026, 02:09 PM(13 minutes earlier)

Identified

We've identified a problem in the flows for refunds and cancellations of payments. The team already identified the cause and is working to fix as soon as possible

Thu, Feb 19, 2026, 02:04 PM